Services

A university's digital platform is the connective tissue between every student, faculty member, and administrator. When that connective tissue is fragmented — multiple logins, duplicate systems, overlapping tools — the cost is felt everywhere: in support tickets, in student satisfaction scores, in IT staff burnout, and in annual licensing spend.

I conduct a full system audit to understand your current state before making a single recommendation. Stakeholder alignment workshops bring together IT leadership, faculty, and student representatives. From there, I design a coherent platform architecture and a 10-year technology roadmap that accounts for your institution's growth trajectory, compliance requirements, and budget realities.

Deliverables

• —Platform Architecture Document
• —Vendor Shortlist
• —3-Year Roadmap
• —Budget Scenarios
• —Governance Model

LMS migrations are among the highest-risk projects a university can undertake. Thousands of courses, hundreds of thousands of assessment artefacts, academic staff who have built their teaching workflows around a specific platform — all of it needs to move cleanly, or the institution pays the price for years.

My migration planning methodology is built around risk mitigation first. I design phased rollouts aligned to academic calendars, ensure rollback capability at every stage, and build staff training programs that run in parallel with the technical migration. Whether you're moving from Blackboard to Canvas, rebuilding a student portal, or redesigning your API integration architecture, the approach is the same: structured, sequenced, and tested before it touches production.

Deliverables

• —Migration Playbook
• —Risk Register
• —Rollback Plan
• —Staff Training Plan
• —Go-Live Checklist

The most common failure mode in university digital transformation is dependency. An external consultant delivers a new platform, and six months later the internal team doesn't know how to maintain it, extend it, or train new staff on it. That's not a transformation — it's a liability.

Every engagement I take includes a capability transfer component. I embed alongside your IT and digital teams, run documentation sprints, design governance workshops, and build training curricula that can be delivered internally going forward. The goal is not for your team to understand the new system — it's for them to own it completely.

Deliverables

• —Training Curriculum
• —Process Documentation
• —Admin Runbooks
• —Capability Assessment Report

Higher education institutions accumulate SaaS contracts the way departments accumulate whiteboards — incrementally, without a central view of what's being used, what's being duplicated, and what's providing genuine value. After five years of growing digitally, most universities have 30–50 active software contracts with significant overlap.

I conduct a full SaaS spend audit: every contract, every renewal date, every usage metric. I map redundancies, identify consolidation opportunities, and prepare renegotiation briefing packs for your procurement team. The result is a clear picture of where your technology budget is going — and a concrete plan to redirect it.

Deliverables

• —Spend Audit Report
• —Savings Projection
• —Vendor Consolidation Plan
• —Renegotiation Brief